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Logitech’s Irma Sandoval and Response’s Carolyn Walker reveal how a bold retail transformation came to life at Best Buy and beyond.

In this episode of Colorbar, we’re diving into the retail glow-up with two powerhouse guests: Irma Sandoval, Head of Channel Marketing at Logitech, and Carolyn Walker, CEO of Response Agency.

Together, they take us behind the scenes of a long-running transformation at Best Buy, where a decade of strategic category management led to a full-blown reinvention of the in-store experience. Irma walks us through Logitech’s three guiding principles—Invite, Inspire, Irresistible—and shares how they’re elevating the brand from shelf presence to icon status.

We also explore:

  • What makes modern in-store engagement actually work

  • A frank assessment of QR codes and the need for smarter digital integration

  • How a flagship Micro Center installation created a line-around-the-block moment

  • The creative and strategic moves required to make retail feel inspiring again

Whether you’re a channel marketer, brand strategist, or anyone tasked with bringing physical retail to life, this episode offers a candid, insight-packed look into what’s working—and what’s next.

🎧 Listen to Episode 15: