Carolyn Walker, CEO of Response, joins Colorbar to explore the art and science of creating unforgettable dining experiences.
In this episode of Colorbar, we’re diving into the restaurant industry’s ultimate goal: getting butts in seats—and keeping them coming back.
Joining us is Carolyn Walker, CEO of Response and a progressive voice in marketing, known for helping brands think bigger about guest experience. From the menu and the music to the bathroom and the website, Carolyn walks us through why every brand touchpoint matters—and how to make them all count.
We explore:
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How personalization is shaping modern dining expectations
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Why immersive brand moments are replacing traditional loyalty programs
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The evolving role of AI across marketing and restaurant operations
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The challenge of scaling a “local favorite” feeling across hundreds of locations
If you’re in the business of guest engagement—whether you’re a brand leader, restaurant marketer, or operator—this episode is packed with fresh thinking and actionable insight.
🎧 Listen to Episode 14:
